Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This includes:

• Personal information (name, email address, phone number)
• Business information (company name, industry, size)
• Financial information (for payment processing)
• Professional credentials and qualifications
• Communication data (messages, support requests)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Match clients with appropriate service providers
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities

3. Information Sharing

We may share your information in the following situations:

• With service providers who perform services on our behalf
• With other users as necessary to provide our services (e.g., contact information for matched professionals)
• For legal reasons, such as to comply with legal processes or protect rights
• In connection with a merger, sale, or transfer of assets
• With your consent or at your direction

4. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and update your account information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your personal information
• Object to certain processing of your information

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Provide personalized content and advertisements

You can control cookies through your browser settings and our cookie preference center.

8. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Kenya. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.